At ajo898, your privacy is a core operational commitment, not a compliance checkbox. This Privacy Policy explains in plain terms what personal data we collect from players, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information.
This Privacy Policy applies to all users of the ajo898 Platform, including visitors who browse without a registered account and registered players who deposit and wager. By continuing to use the ajo898 Platform, you acknowledge that you have read and understood this policy. Please read it alongside our Terms & Conditions and our Responsible Gaming page.
ajo898 operates an online gambling platform accessible at ajo898.app, providing sports betting, live casino games, slot titles, Capsa Susun, Mahjong, and togel (Indonesia's traditional numbers lottery) to registered players. In providing these services, we necessarily collect and process certain personal data about our players and visitors.
We are committed to handling your personal data with the highest standards of security, transparency, and respect. This policy describes our data practices in full and is intended to be read as a comprehensive, standalone document rather than a brief summary. Where technical or legal language is unavoidable, we have added plain-language explanations to ensure clarity.
This Privacy Policy does not apply to the websites, applications, or services of third-party game providers, payment processors, or any other external entity that may be linked to or from the ajo898 Platform. Those parties maintain their own privacy policies, and we encourage you to review them independently.
For the purposes of this Privacy Policy, ajo898 is the data controller — the entity that determines the purposes and means by which your personal data is processed. All data collected through the ajo898 Platform is controlled by ajo898 and processed in accordance with the terms set out in this document.
When you contact us regarding data privacy matters, you will be dealing directly with our designated Data Privacy team. Contact details are provided in Section 15 of this policy.
Indonesia Market Context: ajo898 primarily serves players located in Indonesia. While Indonesia's Personal Data Protection Law (UU PDP) continues to develop its implementing regulations, ajo898 voluntarily adheres to internationally recognized data protection principles — including those of the General Data Protection Regulation (GDPR) — as the benchmark standard for our data handling practices globally.
The personal data we collect falls into the following categories. Not all categories apply to every user — the data we hold about you depends on how you interact with the ajo898 Platform.
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Indonesian national ID (KTP) number, KTP scan, selfie photograph | Account registration, KYC verification, age verification (21+), fraud prevention |
| Contact Data | Mobile phone number, email address | Account communication, two-factor authentication, promotional messages (with consent) |
| Financial Data | Bank account name, bank account number, bank name (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifier (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction records | Processing deposits and withdrawals, fraud detection, AML compliance |
| Account & Activity Data | Username, account ID, login timestamps, wagering history, game session durations, bonus activity, deposit and withdrawal history, responsible gaming settings | Service delivery, personalization, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session identifiers, cookie data | Platform security, fraud prevention, service optimization, geographic access controls |
| Communications Data | Live chat transcripts, email correspondence, support ticket contents | Customer support, quality assurance, dispute resolution, legal compliance |
| Marketing Preference Data | Promotional opt-in/opt-out status, preferred communication channel, language preference | Sending relevant promotional offers; respecting your communication preferences |
We do not collect special-category sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where a government-issued identity document submitted during KYC incidentally reveals such information. In those cases, the sensitive information is not extracted, stored separately, or used for any purpose beyond identity verification.
ajo898 collects your personal data through the following mechanisms:
ajo898 uses the personal data it collects exclusively for the following defined purposes. We do not use your data for any purpose that is incompatible with these stated aims without first notifying you and, where required, obtaining your consent.
For each purpose described in Section 5, ajo898 relies on one or more of the following legal bases for processing your personal data:
ajo898 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances and only to the extent necessary for each purpose:
No Data Selling: ajo898 has never sold player personal data to advertisers, data brokers, or any other commercial third party, and we have no intention of doing so. Our business model is built on player trust, and monetizing your private information would fundamentally undermine that trust.
The ajo898 Platform uses cookies and similar technologies (including local storage, session storage, and web beacons) to deliver core functionality, maintain security, and improve the player experience. The following categories of cookies are in use:
ajo898 does not use third-party advertising cookies or behaviorally targeted marketing cookies. We do not share cookie data with advertising networks.
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block, delete, or restrict specific cookie categories. Note that blocking strictly necessary cookies will prevent you from logging in to your ajo898 account.
ajo898 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized, aggregated statistical data (from which no individual can be identified) may be retained indefinitely for business analysis purposes.
ajo898 implements a layered security architecture to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our technical and organizational security measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, ajo898 will notify affected players without undue delay and will take all steps necessary to contain the breach, assess its impact, and prevent recurrence.
Your Role in Security: The security of your account also depends on you. Use a strong, unique password for your ajo898 account that you do not reuse on other sites. Never share your login credentials with anyone. Enable two-factor authentication in your account settings. Contact ajo898 support immediately at [email protected] if you suspect unauthorized access to your account.
As a data subject, you hold the following rights with respect to the personal data ajo898 holds about you. To exercise any of these rights, contact us using the details in Section 15. We will respond to all verified requests within 30 calendar days.
The ajo898 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration process and is reinforced during KYC verification.
If ajo898 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated account will be permanently closed, and any deposits made will be returned through the original payment method following a review period.
If you are a parent or guardian and believe that a minor under your care has registered an account with ajo898, please contact us immediately at [email protected]. We treat such reports with the utmost urgency.
The ajo898 Platform may contain references to third-party services, including game providers, payment processors, and sports data feeds. These third parties operate independently and have their own privacy policies. ajo898 has no control over the data practices of third-party operators and accepts no responsibility or liability for their privacy practices.
We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of ajo898, including the banks and e-wallets you use for deposits and withdrawals and the game studios whose products you play.
ajo898 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect how we process your data, notify you via the email address or mobile number registered to your account.
We encourage you to review this Privacy Policy periodically. Continued use of the ajo898 Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to any revised version of this policy, you should cease using the Platform and request account closure as described in our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of the rights described in Section 11, or have a complaint about how ajo898 handles your personal data, please contact our Data Privacy team through the following channels:
We will handle all data subject requests with strict confidentiality. To protect your privacy, we may need to verify your identity before processing a request — for example, by asking you to confirm details that only the legitimate account holder would know.
If you are not satisfied with ajo898's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. In Indonesia, the oversight body for personal data protection matters is the Ministry of Communication and Information Technology (Kominfo).
Our Privacy Commitments
Six core principles that underpin every data decision we make at ajo898.
Every data transmission between your device and ajo898 — from login to KYC submission to payment — is protected by military-grade SSL/TLS encryption. Your data in transit is never exposed.
ajo898 has never sold player data to advertisers, data brokers, or any third party for commercial gain. We share data only with service partners strictly necessary to deliver our Platform.
You can access, correct, export, or request deletion of your personal data at any time. Our Data Privacy team responds to all verified requests within 30 days, 24/7.
We retain your data only as long as legally required or operationally necessary. Once retention periods expire, data is securely deleted or irreversibly anonymized — no indefinite storage.
Passwords are bcrypt-hashed. KYC documents are encrypted at rest. Financial account numbers are tokenized. Sensitive fields are never stored in plain text on any ajo898 system.
We send promotional communications only when you have explicitly opted in. You can withdraw marketing consent at any time through your account settings or by contacting our support team.
Now that you know how ajo898 protects your data, explore everything our platform has to offer — from live sports betting to premium casino tables, all secured by industry-leading encryption.